Focus on your business Let us take care of the phones

Fully Managed Service

A fully managed solution is one that is not managed by your firm, but managed by us. Full Service and support, as well as programming services are performed by our Transparent support team. Transparent VoIP offers all the features you need without an expensive in-house phone system and is completely customizable to the way you do business. How ever you decide to customize your automated attendant, ring groups, call flow, and many more features we have you covered. This is all included with your monthly service at no additional cost. We understand your time is valuable. Spend more time on your business and no time haggling over your phones.

Voice Over IP (VoIP) Phone System
per user/phone
  • Reduce phone service costs with cloud based VoIP phone system
  • Power your business with comprehensive voice and efax service
  • Get unlimited nationwide U.S. and Canada calling and faxing
  • Customize your phone system to fit your business needs
Intercom Paging System
per system
  • Overhead paging throughout your warehouse or yard
  • Send emergency notifications quickly
  • Indoor and outdoor PA speakers
  • Receive full installation and training
  • Hardware provided in the monthly cost
  • Monthly maintenance included
SMS Service
per phone number
  • Receive customer SMS & MMS texts in your email
  • Separate your personal and business messages
  • Get in touch fast with a simple form of communication
  • Allow users to quickly send brief messages to your office number
Now Included
no additional cost
Transcription Service
$9.99/first user
+$3 per additional users
  • Transcribe your voicemails by converting audio files to text
  • Unlimited voicemail transcriptions for the entire office
  • View and share your voicemail texts in emails
  • Read your voicemails instead of listening to them


  • Unlimited calling to US
  • Unlimited calling to Canada
  • Auto-Receptionist
  • Call Transfer
  • Follow Me
  • Voicemail to Email
  • Music on Hold
  • Month-to-Month Contract
  • Flexible Answering Rules
  • Dial By Name Directory
  • Distinctive Ring
  • Do Not Disturb
  • E911
  • Custom Tagging
  • Call Group
  • Local Technical Support
  • Custom Schedules
  • Announcement Injection
  • Simultaneous Ring
  • Local Number
  • International Numbers
  • Call Screening
  • Work from Anywhere
  • Call Bursting
  • Number Black Listing
  • Call Parking
  • Busy Lamp Field
  • Conference Bridge
  • Managed OnPremise IP-PBX
  • Offsite Replication
  • Cloud
  • IP-PBX Fail-over
  • Intercom Paging
  • Group Paging
  • Call Hunting
  • Enterprise Class QoS Router
  • Three-way Calling
  • Toll Free Number
Unlimited calling to US & Canada
Make unlimited calls anywhere in the US and Canada**
An automated attendant that streamlines efficiency for your business with menu driven options
Call Transfer
Transfer calls to another extension, external phone number, or voicemail.
Follow Me
Calls can forward to multiple numbers that will ring in the designated sequences. Enabling this feature will allow you to receive office calls on your cell phone being transparent to your caller
Voicemail to Email
Received notification of voicemail messages via email with an attach audio clip of the message
Music on Hold
Upload your favorite music to comfort your customers while waiting on hold.
Month-to-Month Contract
No long commitment. We are positive you will always be ecstatic with our service
Flexible Answering Rules
Route the calls which ever directions you want. We will sit down with you to assist you with this design. We tailor ever business to their specific needs and operation

Dial By Name Directory
An automated directory that allows the callers to search by last or first name
Distinctive Ring
Select different ring tones for different call group(s) or private line(s)
Do Not Disturb
Send callers directly to voicemail and not ring on your extension
List your address so that responders know where to send help in event of an emergency
Custom Tagging
Identify the origin of the incoming calls by adding a unique tag to prefix to the callerID. For example a sales or support call.
Call Group
Group sales, customer service, and other departments together. It is typically used to send calls to a group to be answered. See call hunting, simultaneous ring, and queues.
Local Technical Support
You will be supported by a technician in your local county region. On-site support will be available if we cannot help you over the phone. Your time is important and we know it
Custom Schedules
Create business hours and time conditions to route your calls. Example: After-hours, business hours, and holidays
Announcement Injection
Inject notices, announcements, advertisements in any part of your call route. For example, play ad for this week's special before transfer to the "Sales Group".
Simultaneous Ring
Ring multiple extensions or numbers at the same time
Three-way Calling
Add a second outgoing call to an already connected call
Toll-free, Local, International Numbers
Create a presence in any city or international country with a local number
Call Screening
Announces the caller's name before choosing to answer or send to voicemail
Work from Anywhere
Take your phone home or on the road and plug into an internet connection. Work as if you are in the office
Call Bursting
Never Miss a Call. Allow more incoming calls then handsets
Number Black Listing
Block an unwanted number from calling you. The caller will here a recording that the number is "no longer in service" Generally used to block persistent telemarketers
Call Parking
Allows you to "Park" a call and pick it up on another extension or "Park It" so you can pick the other calls
Busy Lamp Field
A visual status to see which extension is actively on a call
Conference Bridge
A virtual conference room where calls are connected to hold sales meetings, customer training, etc.
Managed OnPremise IP-PBX
We provide a fully managed hardware phone server at your location at no cost. This is to insure the best possible service from Transparent VoIP
Offsite Replication / Cloud / IP-PBX Fail-over
Our hardware are backed up and replicated nightly. For example if your building was damaged through a fire and you had to move to a new facility. Our disaster recovery process can take as little as 2-4 hours to have your phones all up and running in your new space
Intercom / Group Paging
Broadcast your announcement to an individual or team with this feature. You can announce to the team to let them know there is a meeting in 10 minutes. Classify multiple extensions into a group so you can intercom page the group
Call Hunting
Call hunting enables offices to direct incoming calls to ring in a specific order to individuals or groups according to priority set by the office
Enterprise Class QoS Router
We provide a fully managed router to properly QoS the traffic on your network to insure VoIP traffic priority over others. Bandwidth shaping is critical to a solid VoIP infrastructure

*Additional charges may apply
*International numbers are limited to selected countries

Improve your workflow with streamline features

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